I booked a 7 PM SPA, but the door was locked when I arrived. The receptionist couldn't speak English at all. It was a wasted trip. They have absolutely no integrity. Foreigners do not to come to this SPA


Phaya Thai Spa - Thảo Điền Quận 2 - Spa in Thao Dien, District 2, Ho Chi Minh City
About This Place
A neighborhood Thai spa on Quốc Hương with English-speaking therapists, hot stone massage, and prices well below the area's hotel spas.
Reviews
Super nice Spa, friendly staff, Relaxing atmosphere and very affordable prices
I have been clients for three years, recomending to everybody as the massage and the place were always good. Last night I was there, and the first I saw is a change in the menu. Maybe a change of management? The massagist hurt me the hand while stretching. It was not the first clancy movement she has done during the massage. After the massage, I just gave a 3 stars review on the paper they give u, as I didn't want to be so hard on the review, but I didn't give any tip after such a bad massage. When I was going out, the massagist looked at me bad, I imagine because I didnt give any tip. Today I came back to talk to a manager as I have got many massages here and I wanted to inform them to improve their services. The recepcionists didn't understand what I was saying and they called the manager, that was not able to understand what I was saying in English. I tried to email them but even in the website they don't have any email to contact.
Great place, the spot is cozy and cute, the staff was nice and the hot stone massage great. Would only recommend them to be careful regarding noise: while we were having the massage, we could hear the staff talking, others cooking, someone on the phone very loudly which seemed like he was next to me.
My first experience was positive, but the second time was awful. One of the guests was talking loudly on the phone while I was having a massage. Unfortunately, the staff didn't say anything to her, so I couldn't enjoy the treatment. It was a terrible experience, and I even had to pay for it.
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Frequently Asked
- Is Phaya Thai Spa - Thảo Điền Quận 2 good for non-Vietnamese speakers?
- Yes. Reception and several therapists speak English, which reviewers specifically cite as removing guesswork around pressure preferences and treatment options.
- Is Phaya Thai Spa - Thảo Điền Quận 2 quiet during treatments?
- Noise is a recurring concern. Reviews mention staff conversations, phone calls audible mid-session, and daytime construction drill noise from the surrounding Quốc Hương area.
- What is the best treatment at Phaya Thai Spa - Thảo Điền Quận 2?
- The 90-minute body course and hot stone massage draw the most consistent praise. The body course begins with a foot wash, and the acupressure technique is highlighted by guests who prefer deeper pressure work.
- Is Phaya Thai Spa - Thảo Điền Quận 2 affordable compared to nearby spas?
- Pricing is noted as 'well below' hotel spa alternatives in the district. The 90-minute body course and 90-minute hair treatment both fall under 500,000 VND.
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