Sushi Uraetei Estella

The food took quite while to come out but it was good

The food here is good, but the service is horrible. We ordered two lunch entrées, but only one was brought out at first, while the second took a long time to arrive. When I asked about it, the manager responded with an attitude, as if I shouldn’t have asked. While we were ordering from the lunch menu, the manager also looked at his watch, as if he didn’t want us to place the order. This was very unprofessional. I understand there is a cutoff time, but he should be aware of it beforehand and not check his watch in front of customers—this is not the type of service we expect. When the second entrée finally arrived, he dropped it off and walked away without any apology—just a rude look. By that time, my boyfriend had already almost finished his meal and had to sit there waiting while I ate alone, as my food arrived much later. Needless to say, the dining experience was not pleasant. We will not be back.

I and my family ate dinner at Uraetei today. The atmosphere was pretty cozy and nice. Didn’t take too long to serve and it’s not too crowded despite on weekends. The sashimi was good, although it felt like it’s missing something. I also ordered Okonomiyaki, very crunchy and savory, should try, one of my favourite dish. Last, we had eel rice, it was salty because of the teriyaki sauce. But there wasn’t much rice but a lot of eel with sauce, so I had to eat the savory sauce at last.

(5th-April-2026) Updated Total 3⭐️ Food 3, Service 2, Ambiance 5 This is my second time visiting the restaurant, and I’d like to share a few thoughts about the overall experience. The atmosphere is calm and pleasant, making it a comfortable place to dine. However, there are some areas in the service that could be improved. For example, drinks were not served very promptly. In particular, draft beer took more than 10 minutes to arrive after ordering, which felt quite slow. It also seemed that staff were prioritizing dishwashing over serving drinks, so improving this flow would make a big difference. When sushi is served, wasabi is provided separately, which is appreciated. However, placing it next to pickled ginger with higher moisture may affect its quality, so a slight adjustment in presentation could make it even better. I tried the salmon mentaiko, but the flavor of the salmon was a bit hard to notice. The fried octopus was lightly seasoned as well, so having some salt available on the side would be a nice addition. On the positive side, the lemon sour is consistently very good. I was also pleasantly surprised by the spinach and bacon salad—the raw mushrooms were unexpected but actually quite enjoyable. Overall, it has a nice atmosphere, but improvements in service and some dishes would enhance the experience. (5th-October-2025) Total 4⭐️ Food 4, Service 4, Ambiance 5 I’m Japanese, and Sushi Uraetei is a family-style restaurant that serves high-quality sushi and authentic Japanese cuisine. The dishes are faithfully prepared in the traditional Japanese way, and I highly recommend this place. The staff are well-trained, and the atmosphere is pleasant and comfortable. However, during busy hours, the service flow can feel a bit disorganized — especially for drink orders, which tend to be delayed due to a lack of staff. Considering the large menu, it’s understandable, but improving this would definitely enhance customer satisfaction. One thing I found strange is that ikura (salmon roe) gunkan can’t be ordered à la carte, even though it appears in some set menus. Since many Japanese customers enjoy ikura sushi, it would be great if it were available as a single item. Also, I noticed that the soy sauce and soba dipping sauce taste slightly sweet — perhaps adjusted for local preferences. It’s not exactly my personal taste, but I’m sure many people will enjoy it.

Love this place. Staffs are attentive, Japanese dishes (e.g. sushi, ramen, tempura) are all good. For lunch sets between 12pm to 2pm, you will have free tea, coffee and a small dessert as well.