Haidilao Huoguo 海底捞火锅 Landmark 81 - Hot pot restaurant in Thao Dien, District 2, Ho Chi Minh City

Delivers on quality and service. When paired together with the nail service, it is worthwhile. Sauces were very good but the beef was just ok. Overall very happy.

One of coolest hot pots I been too. The meat and vegetables has a lot varieties. Tea and milk tea was refilled quickly. Service was excellent tier. Performance such noodle dance and there was another performer was really cool. Highly recommend trying this place.

Last weekend, my girlfriend and I had dinner at Haidilao Hotpot – 5th Floor, Landmark 81, and honestly, it was one of the most impressive dining experiences I’ve ever had. If you’ve ever heard someone say “You don’t just eat at Haidilao – you’re treated like royalty,” that’s absolutely true. Right from the elevator exit, the staff greeted us with smiles and polite gestures. Even though it was quite crowded, we were guided to a waiting lounge with complimentary tea, snacks, fruits, and even free manicure service for women. Such thoughtful details make you feel valued as a customer – something few restaurants in Vietnam can match. The dining area was bright, elegant, and comfortable, with semi-private booths and spotless tables. The background music was soft, creating a pleasant, relaxing vibe. The service was truly world-class – attentive yet never intrusive. The staff noticed every detail: refilling drinks, changing plates, wiping spills – all done gracefully and promptly. Every employee smiled genuinely, making the whole experience feel more like a 5-star hotel than a hotpot restaurant. As for the food, it was top-notch. The soup bases were flavorful – especially the Sichuan spicy broth and mushroom broth. We chose a dual pot so we could enjoy both. The meat was fresh and sliced perfectly; the seafood was sweet and clean; vegetables were fresh and neatly arranged. The highlight of the evening was the hand-pulled noodle show – a staff member came to our table to stretch noodles right in front of us, turning it into a fun mini-performance. It added a lively touch to the meal and made everyone smile. When we finished, they brought us hot towels, mints, and complimentary dessert, and kindly asked for feedback. It’s those little gestures that make Haidilao special. The price is slightly higher than average, but considering the premium ingredients, excellent service, and unforgettable experience, it’s absolutely worth it. For two people, expect around 1.2 – 1.5 million VND, depending on your order – and every dong feels justified. 👉 Highlights: Outstanding service and attention to detail. Friendly, well-trained staff. Fresh, high-quality food and rich broths. Elegant, comfortable, and spotless interior. Unique extras like manicures, snacks, and noodle shows. If you’re looking for a perfect date spot or a place to celebrate, Haidilao Landmark 81 won’t disappoint. We left full, happy, and already planning to come back.

I visited this branch with my husband to celebrate a special occasion, but unfortunately, the experience was disappointing. I overheard a male staff member (in red uniform) making unnecessary and hurtful remarks about my appearance, fat-shaming me to his colleague. He likely assumed I didn’t understand Vietnamese, but I understood everything clearly. This behavior is highly unprofessional and left a very poor impression. On a positive note, the female staff were polite and attentive, checking in on us regularly. I’ve visited many HDL branches across Asia, but this was the first time I’ve encountered such unprofessional behavior from the staff. Sadly, this has been my least pleasant HDL experience in Ho Chi Minh City.

5 stars on EVERYTHING!!!! Our experience was amazing. Everyone was super nice and helpful with the food, and they did everything they could and more, so we can have the best experience. Thanh Vy (the manager) is the best!!! She helped us with the making of the food, as it was our first time with the hot pot experience, and she made us feel welcome and important the whole time. On top of everything she helped us with our cab and lead us to our ride so we do not have to go on our own. The food was amazing and the atmosphere made our night unforgettable for a lifetime ☺️ Thank you Thanh Vy so much for your great help. It was awesome 👌