JYSK - An Phú

I really don’t recommend this store. The welcome was horrible and the customer service was terrible. I walked in and the staff were talking to each other. I had to tell them to move so I could pass. They didn’t even acknowledge me. I said hello, and still nothing. Not even a look, nothing at all. They completely ignored me, as if I wasn’t even there. I honestly don’t understand. It felt like they didn’t care about the customer at all and didn’t even want to sell anything.

Jysk VN Thao Dien. Customer Service was friendly, however BUYER BEWARE! I order a bedroom set with many different items. I verified the items 3x to the staff with pics and model numbers. When items arrived, the color of the nightstand was completely different. The staffs explanation was, the internet posted the wrong color and “WE” delivered the correct item, thus my problem. Ummmm NO- there was no offer of discount or return. This seems all too common in VN. Companies advertise every product in stock, which is a total scam. Once you get to the store, often sales associates tell you they are “out of stock”, but have a similar item for purchase. When will companies in VN realize returning customers are the pinnacle of doing good business, the customer is always right. Issue not resolved, no discount, no return- we will never purchase here again. Unfortunate because we buy a lot of furniture for needy families. I wish just once a company would own their mistakes and take responsibility.

Good vibe but the services. I am a retail customer and also a corporate customer. The sales staff is very bad, making it difficult for buyers even when I place a large order. There is no senior manager to work with or the company has poor human resource management.

Im not sure why anyone would leave negative reviews for this location. For myself and my families experience this JYSK is my go to place for all my home furnishings. JYSK is a higher version of IKEA without the cheap ice cream and cinnamon buns 😆. I love this place and the staff there they always treat us good. I hope your store fix your phone number issue im sure many people try to call in and your losing valuable new customers. Today we purchased a queen size bed and new bed frame and got 6M off with this amazing sale. Total was about 25M not bad with free delivery and help with building the bedframe. 5 🌟 🤩 🌟 🤩 🌟

Bought a mattress cover which stank so badly we couldn’t even keep it in the house. How can you sell something that stinks this bad with no warning? Ridiculous