Sen Đại Việt Restaurant - Seafood - Phở

I came here due to high google review (5.4k ).. so... actually... The food is nice. Yet, it is a very pricey restaurant. The price i paid i could have visited to other seafood buffet restaurant in HCM for 2-3times. I felt abit cheated because I have ordered normal size of crabs but came out it's quite big size. The google review is 4.8 star most likely due to the restaurant technique, they ask you to rate them 5 stars in front of them and give you a free gift. No wonder their restaurant is not crowded as other popular seafood restaurant (lower rate compared to theirs), only me and another foreigner guy who ordered a beer. Again, I must said their food is nice, yet the price is specially charge for tourist like me. No local customer seen visited their shop

We came to this restaurant because of its high Google rating. To be fair, the seafood was generally fresh and tasted good, although the prices were quite high compared with many other seafood restaurants we visited in Ho Chi Minh City. Unfortunately, one incident completely ruined our dining experience. We ordered a grilled chicken based on the photo shown on the menu, which I have attached to this review. However, when the dish arrived, it looked completely different from the picture and appeared to be deep-fried rather than grilled. We immediately questioned the staff member who took our order. At first, he insisted that what was served was indeed the same dish shown on the menu. After we continued questioning why the actual dish was so different from the photo, he eventually apologised and explained that their “illustration team” had apparently used the wrong photo in the menu. Despite admitting that the menu photo was incorrect, the restaurant still refused to cancel or refund the chicken — even though we had not touched or eaten a single piece. We found this extremely unreasonable. The incorrect representation on the menu was the restaurant’s mistake, yet we were still expected to pay for it. We then asked to speak with the restaurant manager. The staff member told us that because it was already around midnight, the manager was not contactable, and he said he was trying to call the manager. We were kept waiting for almost an hour because of this. What made the situation even more disappointing was that, before leaving, we happened to see from his phone call history that there appeared to have been no attempt to call the manager at all. After keeping us waiting for so long, this made us seriously question how the situation was being handled. In the end, we paid the full amount, including for the chicken that we did not eat. The issue is not simply about the cost of one dish. It is about how the restaurant handled a mistake that was clearly on their side. If the menu contains an incorrect photo and a customer immediately points it out without touching the food, I believe the reasonable response would be to cancel or replace the dish — not insist that the customer pay for it. As tourists, this experience unfortunately left us feeling that we were being taken advantage of. Given the restaurant’s high Google rating, we expected much better customer service and accountability. Good and fresh seafood, but this experience seriously affected our impression of the restaurant.

Food is good but too pricey compared to local restaurants nearby for the same quality. ATTENTIONs: Owner overcharge 5% for credit card charging fees while average fees from the bank about 1.5% to 2.5% fees in Vietnam. This is a negative point for overcharge credit card fees if you pay by Visa card.

I walked in and ordered seafood rolls and a whisky sour drink. They were excellent! The waitress wanted a picture with me. I agreed! She had no idea I also wanted a picture with her, because she was wearing a traditional costume. She was nice by inviting me inside when the rain started. I do recommend this restaurant!

Really enjoyable meal at Sen Dai Viet. Flavours were great and service was exceptional. My son had a great time being chased around by a worker with live crabs and crayfish. Will be back