Haeduri Diamond

Nathan is a top serviceman, he has shown warm and genuine hospitality. I couldn’t fault the experience and would definitely recommend.

Great food, staff and beer! Highly recommended for chicken lovers

Tokpokki is kinda too sweet to me, and not the one that I know of. Sweet & spicy chicken is more of sweet not spicy (too sweet to ny taste as well) Very long wait for the food, even the noodles took a long time to get the food.

I regularly visited Haeduri Chicken at Diamond Island, but my experience on 5 October 2026, at around 7:30 p.m., has made me reconsider returning. I ordered food to eat in the restaurant, beer, and takeaway food for my husband. It was raining heavily outside. During my visit, staff in the kitchen area deliberately mocked me: when I hiccupped, they imitated my hiccups and laughed. I understand Vietnamese. When I raised this with an English-speaking waiter, he confirmed that they were laughing because I was drinking a lot of beer. He listened to my complaint but did not apologise. I was the only paying customer there at the time. Another man was sitting with his feet up on a chair, using his phone, without eating or drinking. He repeatedly stared at me in a way I found intimidating. The waiter told me he was the boyfriend of a staff member. I also contacted the Haeduri Vietnam Facebook page. The replies were confusing, including an irrelevant question about “picking up passengers” and repeated questions about dinner “yesterday,” although I was reporting the incident that evening. There was an initial apology for the unpleasant experience, but my subsequent request to speak with an English-speaking manager received no response. I also emailed the published contact address and, as of 10 October, have received no reply. This branch has usually been quiet during my visits. Treating a regular customer this way gives me little reason to return. Whatever staff thought about how much beer I drank, mocking a customer was unacceptable. The lack of a meaningful response from management has made the experience worse.

The staff are super friendly and always greet customers with a smile. The atmosphere is nice, cool, and relaxing. Definitely a place worth checking out! 😘