We absolutely loved our stay at Nola Hotel! We loved the vibe of the hotel—it was cozy, welcoming, and comfortable from the moment we arrived. A special shoutout to Auntie May and the entire team! Everyone was genuinely kind, generous, and accommodating. We arrived very early, and they assisted us right from the very beginning, making us feel welcome even before our check-in time. The receptionists were also very accommodating with all of our requests and were always willing to help whenever we needed anything. We truly appreciated how patient and attentive everyone was throughout our stay. One of the sweetest touches was receiving warm water every morning. 🥹 It may seem like a small gesture, but it made us feel genuinely cared for. It’s these little things that made our stay extra special. For a 3-star hotel, the hospitality definitely felt like 5-star! ⭐⭐⭐⭐⭐ The service, kindness, and warmth of the staff made a huge difference in our experience. Thank you, Nola Hotel, especially Auntie May, the receptionists, and the whole team, for making our stay in Vietnam so comfortable and memorable. We truly appreciate all your kindness and generosity. We’ll definitely come back and would highly recommend Nola Hotel to anyone visiting Ho Chi Minh City!
Thảo Điền · Hotel
About this place
Nola Hotel is a hotel in Thảo Điền. The address is 378A Xô Viết Nghệ Tĩnh, Thạnh Mỹ Tây, Hồ Chí Minh 70000, Vietnam. It is rated 4.9 out of 5 from 1024 reviews.
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We stayed at this property in April and tbh it was really good,exactly as shown in the pictures, special mention to Tim, his service was top-notch. He was very helpful, friendly and always had a smile on his face. Every time he saw us, he would come running to open the lobby door for us, which was not even necessary, but the way he did it was so warm and welcoming.The reception girls were also very kind and helpful throughout our stay. The laundry service was excellent as well. Whenever we needed ironing or laundry done, they always made sure we received our clothes within the timeframe we mentioned. Even last minute laundry requests were handled very quickly, which we really appreciated. We also had a lovely surprise during our stay. We never mentioned that it was my husband’s birthday, but maybe they noticed it from the passport details. When we came back to our room that night after a stroll, the room was decorated and they had prepared a mini cake for him. It was such a sweet surprise and we really appreciated it.I would definitely recommend this property. The cleanliness was excellent too, out of all the hotels I have stayed in,this one is definitely number one for me.
Booked via trip.com but was double charged. Excellent service from Grace who apologised and quickly resolved it.||The rooms was a little small so big luggages will definitely be difficult to unpack. The toilet floor gets very slippery after bathing, might be dangerous for elderly.||Overall, service and cleanliness was great. Felt more suited for a short stay that accomadates smaller luggages.
honestly best experience i’ve had at a hotel. staff were very service-oriented and friendly, making the stay very comfortable and delightful! especially angel, kan, and tam were very accomodating and happy to help, i’m very thankful for their service. the rooms were SO clean and modern, definitely had a comfortable rest here. fuss-free as well as the staff will help with any needs/ways to improve your stay (they helped us bring up our multiple food deliveries HAHAHA) legit so good i’ll miss this place
Exceptional Stay ★★★★★ We had such a wonderful stay at this hotel! The staff were incredibly friendly, attentive, and helpful throughout our visit. The room was huge, spotlessly clean, and very comfortable, making our stay even more enjoyable. What really stood out was how the staff consistently went above and beyond. They would open doors for us, offer us water, help with our luggage, and were always ready to assist whenever we needed anything. Special shoutout to Tam and Kam! Excellent service, beautiful and comfortable rooms, and genuinely caring staff. We would definitely stay here again and highly recommend this hotel! ★★★★★
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