ATLAS Hotel & Apartments

We booked this apartment-style unit—which featured a separate bedroom—for a stay from September 2nd to September 22nd, but we encountered numerous unexpected issues only after checking in. Before booking, we inquired for details via Booking.com and Zalo but failed to receive clear explanations. Although staff initially stated we were entitled to five free laundry sessions, we had to follow up after arrival and wait a full day for a reply, only to learn that the offer actually covered just two sessions of laundry and ironing. For a stay of over 20 days involving two adults, we were provided with only one key card, which controlled both the door lock and the room's electricity. While front desk staff could sometimes assist with opening the door, the arrangement was highly inconvenient. Returning after a long day out, we frequently found ourselves waiting one to two minutes outside the door—hot and exhausted—while struggling with the card reader's sensor issues. The room was plagued by mosquitoes and ants; large swarms of ants would gather even when no food was present. The overhead lights in both the living room and bedroom flickered and made strange noises when turned on. At one point, the bathroom light failed and the ceiling began to leak; although the front desk responded quickly to address the issue, the light continued to flicker and make noise even after the repair. On rainy days, the water running from the shower was initially murky and yellowish-brown. The two air conditioning units in the room shared a single remote control, and they would sometimes shut off automatically. As a room change wasn't possible, we ultimately decided to check out early and forfeit the remaining days of our stay. On the positive side, housekeeping could be requested as needed, and the room was reasonably well-equipped with basic amenities and supplies.

Do not stay here. Filthy floors, very rude cleaners, very rude reception, they will videotape your belongings in your room when your not there, they will go in and search your room when your not there without cleaning, very untrustworthy! If you make the towels or anything dirty, they will scam you for money, either they don’t professionally clean their towels and bedsheets or they’re just doing this for money. Pure disgust. The room was moldy, we all got very sick in the room and was coughing so much.

The place is conveniently located, close to the main road. The room is spacious. Unfortunately even though I booked for 3 people they only provided 2 sets of towels. The A/C is ok but not very cold. There was the odor of cigarette smoke in or near the room.

What a fantastic hotel in District 7 in Ho Chi Min City! Staff at the desk are friendly. The cleaner was friendly. The room was clean and the view across and down the street was magnificent and the ability to open the windows appreciated. Bed was really comfortable. Hotel is nice and quiet. Great location near a great range of bars, restaurants, bakeries and convienience stores, all walking dustsnce. I would stay here again.

We booked the deluxe apartment. It was compact but with a sizeable balcony which was lovely. It’s on a side street but with busy and main road arteries adjacent but the windows were double glazed and so perfectly quiet. Great effective air con in the apartment. Daily housekeeping. All needed facilities like microwave in the kitchen and good laundry service. Lovely manager Tang very helpful. Loads of shops & restaurants and great variety to suit every nationality. It was clean, secure, safe, accessible. 30 mins in taxi from district 1. Would definitely recommend.